What method of payment do you accept?
What does it mean when an oil is "photosensitizing"?
Which oils are appropriate for use in a Diffuser?
Is it safe to apply Essential Oils, Absolutes or Extracts directly to the skin?
How do I dilute an Essential Oil, Absolute or Extract in alcohol?
Why haven’t I received my order?
How do I dilute an Essential Oil, Absolute or Extract in a Carrier Oil (eg, Fractionated Coconut Oil)?
Is it necessary to dilute an Essential Oil, Absolute or CO2 Extract?
How are your products packed?
How do I know what percentage of a particular oil to use in a blend?
What are your shipping policies?
Hazmat shipments
Why is the product I want out of stock?
How do I place an order?
What shipping methods do you use for international orders?
Will my oils be harmed by transport in extreme heat or extreme cold?
Can I place an order from outside the US?
How do I accurately assess the aroma of an Essential Oil?
Can I order wholesale?
What is the shelf life of an Essential Oil, Absolute, CO2 Extract or Carrier Oil?
What is your return policy?
What is a "chemotype"?
Are your Essential Oils safe for ingestion?
How do I filter non-dissolved materials, sediments, and/or cloudiness from my alcohol-based dilutions/perfumes?
What should I do if I get an Essential Oil, Absolute or Extract in my eye?
How do I store my Essential Oils, Absolutes and CO2 Extracts?
How do I blend an Absolute, Extract or resin that is thick or solid?
How do I filter non-dissolved materials, sediments, and/or cloudiness from my oil-based dilutions/perfumes?
Are your Essential Oils safe for flavoring food products?
Are Essential Oils, Absolutes or Extracts safe for children?
What is an Essential Oil?
What is a Hydrosol?
How do I perform a Patch Test?
What is an Absolute?
What does it mean when you talk about "constituents" in an oil?
What is a CO2 Extract?
Do you backorder unavailable items?
Still have a question?You can contact us and our staff will answer as fast as they can